Performing a printer calibration is recommended whenever you are having issues sensing the labels correctly.
- Load the labels and ribbon (if used) and close the printer.
- Turn on the printer power.
- Allow the printer to feed or error out
- Press and hold the feed button until the green status LED flashes 4 times.
- Release the feed button.
- The printer will reset and feed several labels to calibrate the media sensor to detect the gap between labels.